This post headline (but personal and business value) really resonated with me today as I reflected on an experience we had eating at a great, new Thai restaurant we found.
We were finishing up our lunch and the sweet lady who took our order came over to give us our credit card receipts. When she saw one of us going to put a tip on it, she said (maybe paraphrased a bit, by the way):
Oh, don’t put a tip. They don’t give it to us. And I don’t want you to spend any more than you have to.
We were all kind of shocked. One of us commented after that that we WANTED to tip HER because she was really great to us before that comment, but now didn’t know how to now.
With several of our team there, it really reminded me of a key value I like to instill in and through our team: